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    • Customer Satisfaction Survey

    ​​​​​​​​​​​​​This is a brief survey to assess how our customers feel about the service provided in respect of Procurement activities by identifying how we can drive improved service quality and efficiencies within our department.

    The goal is to monitor performance over time and measure the impact of our continuous improvement activities to establish priority areas where we need to focus on providing a better service. ​

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